Privacy & Cookies

1. Who we are

Elevation Health Advisory is operated by Isavey Limited, trading as Elevation Health Advisory (“EHA”, “we”, “us” or “our”). EHA is the controller of personal information collected through this website.

Privacy enquiries: enquiry@elevationhealthadvisory.com

2. Information we collect

When you contact EHA, we may collect your name, email address, organisation, role, enquiry details and subsequent correspondence. We may also receive limited technical information required to operate and secure the website.

3. How we use information

We use personal information to respond to enquiries, consider or establish an advisory engagement, communicate about requested services, maintain appropriate business records, protect the website and comply with legal or regulatory obligations.

4. Our lawful bases

Depending on the context, we process information where it is necessary for our legitimate interests in responding to professional enquiries and operating EHA, to take steps at your request before entering a contract, to perform a contract, or to comply with a legal obligation.

5. Sharing and international processing

We do not sell personal information. We may share it only with service providers supporting website hosting, email, secure document storage or professional advice, and with regulators or authorities where required. Some providers may process information outside the UK; where this occurs, we require appropriate data-protection safeguards.

6. Retention

Initial enquiry information is normally retained for up to 24 months so we can respond and maintain an appropriate business record. Information connected with an engagement may be kept for longer where required by contract, law, insurance or professional obligations.

7. Your rights

Subject to applicable law, you may ask for access to your personal information, correction, deletion, restriction or transfer, or object to certain processing. Contact us using the email above. You may also complain to the UK Information Commissioner’s Office at ico.org.uk.

8. Automated decisions

EHA does not use information submitted through this website for solely automated decisions or profiling that produces legal or similarly significant effects.

9. Cookies

At launch, this website uses only technologies that are strictly necessary for security, page delivery and form functionality. EHA does not currently use advertising or marketing cookies and has not enabled analytics tracking. We will update this notice and introduce appropriate consent controls before any non-essential technology is activated.

10. Security and updates

We take proportionate technical and organisational measures to protect personal information. We review this notice when our services, suppliers or use of information changes and will publish the updated date on this page.